1. About the Platform

Tarteeb is a platform designed to simplify planning private events and occasions, such as newborn celebrations, birthdays, national occasions, educational workshops, theater activities, and similar events.

2. Account Creation

Users can create an account using a phone number and password. Users agree to provide accurate information and keep their login credentials confidential.

3. Platform Use

• The platform must be used for lawful purposes related to requesting event and occasion services only.
• Misusing the platform, submitting fake requests, or providing misleading information is not allowed.
• Tarteeb may suspend or cancel any request that appears invalid, unclear, or not feasible.

4. Requests and Quotations

Some services may be available as clear packages, while custom requests may require a quotation based on the details submitted by the user. Submitting a request does not confirm a final booking until Tarteeb communicates and confirms it.

5. Prices and Payment

Prices may vary depending on event type, date, location, number of guests, requested services, and additional details. The final price or quotation will be clarified before confirming the request according to the approved process.

6. Changes and Cancellation

Users may request changes or cancellation before final confirmation. Some confirmed requests may be subject to specific conditions depending on the service type and time remaining before the event.

7. User Responsibility

Users must provide accurate details about the event, location, time, and special requirements. Tarteeb is not responsible for delays or errors resulting from incorrect or incomplete information provided by the user.

8. Limitation of Liability

Tarteeb aims to provide a clear and smooth experience, but it does not guarantee that all services will be available at all times or locations. Some services may be affected by factors beyond control, such as weather, provider availability, or regulatory restrictions.

9. Intellectual Property

All text, designs, marks, and visual elements of Tarteeb are owned by or licensed to the platform and may not be copied or used without prior permission.

10. Privacy

The use of user information is governed by Tarteeb’s Privacy Policy, which explains what information is used and how it is handled.

11. Updates to Terms

These terms may be updated from time to time as the services evolve. Continued use of the platform after updates are published means acceptance of the revised terms.

12. Contact Us

For any questions about these terms, users can contact us by email at abd.tarakji96@gmail.com.